News of the Cyber World

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Wells Fargo Warns Customers of ‘Incorrect Balances or Missing Transactions’

A number of Wells Fargo online customers on Friday reported not seeing paychecks and direct deposits in their accounts, which the bank blamed on a technical issue.

“If you see incorrect balances or missing transactions, this may be due to a technical issue and we apologize,” Wells Fargo told customers in an alert on its website. “Your accounts continue to be secure and we’re working quickly on a resolution.”

In a statement to multiple news outlets Friday, a spokesperson for the San Francisco-based bank told the Charlotte Observer that funds remain available even though some direct deposit transactions weren’t showing up. Wells Fargo was “working quickly on a resolution,” he said.

It’s not clear how many customers were impacted or when the problem will be resolved. The company also did not release further details about what’s causing the issue.

Downdetector, a website that tracks online outage reports, showed a spike in issues with Wells Fargo starting at around 8 a.m. ET. On Twitter, the company was issuing direct replies to users who complained about missing funds or their paychecks disappearing from their accounts.

Samsung Galaxy Owners Urged to Download ‘Critical’ Update Today

A nonprofit security group issued an alert this week telling Google Android smartphone users to update their systems as soon as possible due to “multiple vulnerabilities” that could allow for an attacker to remotely install programs or delete data.

So far, March’s updates have already rolled out for some of Samsung’s Galaxy phones but not all. If your Android device is slated to have been updated but the patch hasn’t arrived, one can try updating manually. Users can go to the Settings app, touch “Software update,” and then tap “Download and install.” If the latest update doesn’t appear, it likely means the update hasn’t been rolled out for that device yet.

A report from 9to5Google says that Samsung rolled out its March updates for the most recent Galaxy S smartphones starting Tuesday, March 7. The first one to receive the updates is the Galaxy S23 series, which was released earlier in 2023. Patches were also rolled out for the Samsung Galaxy S22, Galaxy S21, and Galaxy S20 models.

“The updates should be making their way to more markets in the coming days. In case you haven’t received the OTA notification on your phone [to] date, you can manually check for it by heading over the Software update section in the Settings app,” noted a developers’ website.